Customer safety
Keeping our people safe is paramount. Our people work across a range of environments – from construction sites and maintenance yards, to toll booths and offices – and our safety approach extends to all of them.
Inherent in our approach to promoting road safety is our ongoing commitment to safety improvements. We will always be vigilant about providing well-maintained infrastructure. For our customers to stay safe on our roads, they need to be vigilant too. That's why we are also committed to regular customer educational programs and awareness campaigns, clear safety signage and rest and service areas that encourage customers to stop and take breaks on longer trips. Both large and small-scale safety improvements have direct and measurable impacts on safety outcomes. This is well understood across all our businesses, where there is a mix of large and small-scale safety advancements.
Supporting Customer Safety
A6 Chalon Nord on/off ramp upgrade commissioned
The A6 Chalon Nord on/off ramp upgrade was a key project completed during the year, involving total capital expenditure of €16.8 million. Constructed over approximately 18 months under the 2018 Motorway Investment Plan, the project was officially opened in September. Its primary purpose is to enhance traffic flow to the north of Chalon-sur-Saône, benefiting local residents by improving access to economic centres, particularly the SaôneOr industrial zone, which is home to over 360 companies.
The upgrade will also enhance safety and reduce congestion by diverting heavy vehicles serving the industrial zone away from local roads in Champforgeuil and Chalon-sur-Saône. It is anticipated that around 40,000 vehicles will use the new ramp daily, re-routing 700 trucks from local roads.
Dulles Greenway: showing how motorways are a safer way to travel
Motorways are generally recognised as a safer alternative to local roads due to their lack of intersections, wider lanes, less speed variability and better maintenance. The team at Dulles Greenway works hard on maintaining its roadway to high standards; and their efforts are evident in the safety data.
Dulles Greenway's vehicle crash records show the roadway's accident rates (that is crashes per million vehicle miles travelled) are substantially lower than those for Loudoun County or for the state of Virginia as a whole. Not only are its accident rates lower, its fatality and injury rates are significantly lower too. Of the 4,554 fatalities recorded in Virginia between 2019 and 2023, only one was recorded at Dulles Greenway.
